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Gift card not received

Laurenc_1658434
SMARTY Rookie
SMARTY Rookie

โ€Ž13-02-2023 16:27 PM

I referred a friend to Smarty and they received their Amazon voucher very quickly on the 30th January. Unfortunately, I haven't received my voucher (I've checked my inbox, junk & spam folders) in the last two weeks. Can someone help please?

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

โ€Ž13-02-2023 16:41 PM

Hi there. You will be best off discussing this with Support via web chat.

Firstly, please see:  https://help.smarty.co.uk/en/articles/952734-getting-the-help-you-need

You can then chat with support via icon at bottom right hand corner of screen.

On the forum, we do not have access to your account and so cannot investigate what has happened.

Hope this helps.