Good evening everyone my friend has just got a smarty sim and is wanting to keep her number from her old provider it’s been nearly 4 weeks now and still hasn’t got the transfer over, she is a prime carer and needs a mobile. The thing is is that she can’t get any calls from either the smarty sim number or her original number she has rang her original provider and they have said it’s going through but it’s been nearly 4 weeks can anyone shed any light on this problem for her please she’s now at the end of her tether with it all as I say she is a prime carer and NEEDS a working number. She has also been chatting to smarty but they say the same
she can’t call out and no one can ring her
please some one help if you can
