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Extra data now

willCaw_3097167
SMARTY Rookie
SMARTY Rookie

How can I get extra data.    I’ve just paid extra money.  But says won’t add till 17th Jan 🙈🙈🙈

1 REPLY 1

JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @willCaw_3097167 

Thank you for reaching out to our SMARTY community forum!

It sounds like you have chosen to change your plan rather than purchase an add-on as an add-on would be applied instantly and a change plan request would take effect on your next renewal date. 

Please speak to our support team so we can resolve this for you: 

https://smarty.co.uk/contact

- Jodie