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Disabling monthly plan reminders

SimonVau_334912
SMARTY Pioneer
SMARTY Pioneer

‎04-06-2025 10:23 AM

How can I disable these SMS messages? They're annoying and pointless

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3 REPLIES 3

SimonVau_334912
SMARTY Pioneer
SMARTY Pioneer

‎04-06-2025 15:57 PM

If I was short of £6 then I'd have bigger things to worry about 🙄

I've already disabled that, but that's just for marketing spam.

It's just more pointless spam in a world where it just increases and you can never seem to stop it!

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MSF
SMARTY Guru
SMARTY Guru
In response to SimonVau_334912

‎04-06-2025 16:01 PM

@SimonVau_334912 I wasn't suggesting that you were short of £6 - rather that there are times when banks manage to foul up.

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MSF
SMARTY Guru
SMARTY Guru

‎04-06-2025 15:41 PM

@SimonVau_334912  They won't be pointless if your payment should ever fail for some reason! I'm always happy to know that my plan and others in my group have renewed and I would think this applies to many customers.

Have you tried turning of sms and email as methods of contact within your Dashboard>Account Settings>Contact Preferences ? I'm not sure this will stop that type of sms, but worth a try if it irritates that much.

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