16-08-2024 11:18 AM
Hi all I have unlimited package on smarty,but I can't access my data? Why is this when it is unlimited? Please help?
16-08-2024 02:13 PM
@HelenLea_278818 I answered on your other post where you gave us no information really.
Most of what I wrote still applies. If you have checked all those points, web chat with Smarty Support for them to check your account.
(Also, I assume that you are not Roaming in EU and have used 12Gb of data already - or even roaming outside EU with no credit added to your a/c)