13-01-2024 10:22 AM
Hi I have two questions
1. Does my contract end after the one month or do I have to cancel it?
2. I now have my unlimited mobile data but safesearch cannot be turned off and it confused me as to why.
13-01-2024 01:43 PM
@LanceBu_2497269 Your Smarty plan only lasts for one month. It will only renew if auto-renew is turned on within your account dashboard. If you do not renew, then after 180 days you will get an email advising that the sim will be deactivated after a further 40 days. You are not compelled to keep buying plans and can take a break if necessary.
SafeSearch - I assume you mean the Google feature - please see https://support.google.com/websearch/thread/131037480/how-do-i-turn-off-safesearch-it-is-preventing-...