Change of plan
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โ01-03-2025 16:19 PM
I changed my plan about ten days before my renewal date but now that my plan has renewed the new data allowance doesnโt show up in the app.
does anyone know if it shows up straight away, or do I have to wait a few days?
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โ01-03-2025 18:17 PM
I'm exactly the same. I suspect we have to wait.....unless anyone else knows.
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โ03-03-2025 21:25 PM
I think @MSF may be right.
I contacted Smarty and it turned out that because I was on a promotion, I couldnโt get a new one (wouldโve been nice if theyโd said it hadnโt worked).
Smarty have cancelled my current promotion and the new one will start at my next renewal.
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โ02-03-2025 04:58 AM
@Anarchist58 @Nicholas_462774 You cannot buy a plan in advance. I think you need to turn off auto renew and then change the next plan.

