Can't make calls today is the network down

[DianaBa_2803616]

Myself and my partner are both with smarty but this afternoon neither of us can make or receive calls. They don't even go to voice mail. Is there a problem with the network.

Thanks in advance 

[Suzanne_1892973]

Same here! No problem with internet or WhatsApp though.

[AndyG]

Same here, 3 accounts none can ring or receive calls? Where do you get ANY help?

[DianaBa_2803616]

Yes i can get on the Internet but I am on my home wifi 

[DianaBa_2803616]

https://community.smarty.co.uk/t5/chats-hacks/network-issue-service-update/td-p/42369

[Allison_1875783]

Hi, mine has got same problem,  can't make/receive calls. Can send/receive texts tho 🤔

[RosMcEn_1023293]

Yes my husband and I are in the same situation. This is very frustrating my mum is in a care home so if there is an emergency they need to get hold of me. Is there a bot we can contact?

[MSF]

@RosMcEn_1023293 Three network is currently down. I don't see there is much you can do other than perhaps get a monthly sim from another network for a while until all is fixed.There is nobody to contact in this case.