Recent DiscussionsCancellation of plan £20 a month. I wish to cancel my plan as it is no longer needed and i havent needed it since the 10th of December. Could I have a refund of £20 for the plan that has just renewed today. Thank you Request for SIM Card Deactivation and Replacement Subject: Request for SIM Card Deactivation and Replacement Dear Customer Support Team, I regret to inform you that I have lost my mobile phone and am currently facing a serious access issue. Unf...IPv6 is now live on SMARTY Just a heads up that IPv6 is being now being rolled out by THREE and works with SMARTY. I am now assigned both an IPv6 and IPv6 address. It's being switching on mast by mast so you should automatical...Strange Roaming Charges outside EU. I'm in Switzerland, so have an Out-of-Plan add on for me and my wife's numbers to cover usage there. At 1.00am on several days we both have a charge labelled "Call from". But with no information. Ex...Wrong name on account I bought a SIM for my son at Xmas and accidentally set up the account in my name but with his email address! Is there a way to change the name on his account to his name? EE calling Please help me I am being inundated with calls from EE telling me they need permission to send me a new sim for 5g as the 4g won’t work soon. Is this legitimate Setting up phone for using abroad Hi, I am going to USA and have purchased an add on. However the guidance shown bears no resemblance to my phone (i-phone 15). Chat is only a series of auto answers, I can't get a different response. ...Connected but no internet I have been using WiFi for some weeks now and suddenly it only says connected no internet. Signal strength excellent. ? What's going on. And how do I contact costumers service. On the app please Changing to smarty Why is my plan not working or my number moving over ? Customer Service App When I have asked the in-app Chat a question, they have asked for SIX pieces of personal information before they will answer me. I find this totally unreasonable. There are many ways they can check ...
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Newest topicsCancellation of plan £20 a month.Request for SIM Card Deactivation and ReplacementSetting up phone for using abroadConnected but no internetEE callingWrong name on account
