Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My phone can make call but I can’t be heard by any of the recipients . Why is this ?
I thought my plan would cover internet use in France- particularly so I could use google maps as a satnav. Do I need a special plan or add on for this? TIA
Hi alli would like to know how many of us would like the option to pay for an international pass to be able to use our current plan abroad without extra charges I used the money add option but it turned out was very expensive not a good deal at all...
I couldn't use my dongle last week in Europe. I now understand I need to make some settings changes, but I don't know how to make changes to my Huawei mifi device. Any suggestions please?
I ported over to Smarty from Virgin yesterday but I’ve lost my text messages . Is there an easy way to get them back?
Hi, Quick question does anyone know if having Wifi calling enabled on your phone will also increase your chances of receiving and SMS (text message)?
I go to Canada on Monday 20th March.Can I use my phone there or do I need to do Anything.I have already got a £15 Add OnCan I use WhatsApp in Canada.
I want to Change my phone number can you help
Hi, joined Smarty and finding it difficult to set up the apn for using my phone abroad, tried doing the suggested Xperia version but it won't accept, any ideas?
Can you confirm if my sim is working, when will the number change to my old number?
When I query the network status for my post code I get this message..."We’re fixing an issue with our network in this areaWe’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is...
How can l change my smarty number?
I've just transferred over to Smarty with a new SIM, I've transferred my old number over to keep using it. The problem is I can't receive text or calls but I can make them. I can't get through to anyone on the chat. Help!!
Hi I installed my sim today and everything seems to be working ok but when i try to iMessage it is sending the messages as texts (coming up as green speech bubble rather than blue). I have checked my settings and iMessage is switched on. I’m not sure...
Hi ive just join smarty the sim deal I signed up to was 30GB (special offer with doubled data to 60GB) unlimited calls and texts. I’ve logged onto my account and it only showing 30GB of data and my usage. We’re is the 60GB that I should have?
Hi,I recently returned to SMARTY (glad I did by the way!) and have found a family member who would like to take my spare SIM (the one to 'give to a friend') . Do we both get any 'perks' from this or must I include this family member within a group? A...
