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Appalling signal

Timothy_2126124
SMARTY Pioneer
SMARTY Pioneer

I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability.

I live in South Cumbria. At home the signal checker says good 4g indoors and outside. I only get 1 bar and very slow speeds. The phone is defaulting to WiFi calling as the signal is so poor.

Went to Kendal yesterday, no signal in the centre of town. Half a mile out I got only h+ which was also unusable. Retail park further out, 1 bar and slow 4g

Today I've been in various places in a 20 mile radius of home. Consistently the signal has been 1 bar or nonexistent.

No it's not my handset. I moved from Vodafone due to price but had no signal issues. It is a rural area but the checker is not telling the truth.

It's so bad I'm going to write off what I paid for a month and go to another provider.

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