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Adult lock / Data

Smyykal-
SMARTY Pioneer
SMARTY Pioneer

hi I’m trying to disable adult lock on my phone I’ve added my card and have been charged 3 times but it saying error on the app. Money has gone out of account, adult lock is still enabled. 

also why is the app showing I’ve used nearly 12.3GB of data when im on WiFi 95% of the time and I’m not downloading outside of that. 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Smyykal- I think you need to contact Support Team via web chat for this one.