Additional sim activation

Question

I have had several attempts at activating an additional sim. The information given does not seem to work for example log in and another… don’t log in. I have tried to buy data only only to find that my payment will not go through! Spent ages trying to get going with this?&nbsp;

rebekah_150 · Answer

Hey&nbsp;&nbsp;Patrici_2564696
I am unfortunatly not able to check your account on this platform I recommend speaking to the customer care team&nbsp;https://smarty.co.uk/contact&nbsp;available daily from 8am – 8pm.

sjhb · Answer

I think I might have found the fix, they need to edit their pop up on the user webpage and allow for the SIM number of the unused sim to be added in on the group plan page.. see my Idea contribution for more information named;

Additional 2nd SIM; Simple Web FIX

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Additional sim activation

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