Smarty decline since merger
Any one else noticed the decline in data speeds and reliability since the merger. Smarty outages are now lasting days instead of hours, 2 - days now with less than 2Mbs, sometimes drops to 0.5Mbs on 4G - upload speeds are fine at 20Mbs. I used to get 70Mbs download even on 4G+. Three as always says work on going but Smarty only sends you to the community, not sure they have a customer service portal.
Scam Alert
I was contacted today by a certain number stating that Smarty is trying to move their customers to Three network and that my sim will be blocked and a new sim will be sent to my address. They tried getting my personal information, account information and card information. But I refused to provide my card information to them. Can anyone confirm this information as true or false because I’m so puzzled