I was on the chat for over 6 hours yesterday. Chat closed for the same reason you specified. I agree with you. It’s a terrible service. Buffering doesn’t help. That brings me over the 2 minute response time so definite termination. I timed them regar...
It was over 6 hours for me yesterday. They still didn’t resolve the issues. Buffering meant I was over a minute in replying so I was cut off. Repeatedly
I was over 6 hours yesterday and the buffering meant they disconnected me after a minute. I had to start from scratch although it said conversation is available for 72 hours. It’s madness