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Gabriel_2315997
SMARTY Pioneer
Joined 05-10-2023
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Re: Auto-Renewal Failure
I have had the same, or a similar problem. I set up auto-renew some weeks ago when I changed my payment card. In the last 4 or 5 days, I have had repeated text messages from Smarty saying my plan is due to end and that I must set up auto-renew. Each time, I have logged on to my Smarty account, set up auto-renew and received an on-screen message from Smarty to say that I have auto-renewed. Not much later, I've received another text message to say my plan has expired. It's deeply frustrating and not really acceptable. I have emailed Smarty for customer support and await with anxiety.8KViews1like2Comments