Hello,I'm a new SMARTY customer and I have just joined this community. I have a Motorola g13 with Android 13, Smarty SIM in Slot1 and Three PAYG in Slot2, and am experiencing an odd problem. It is going through Support at the moment but progress is p...
Turned out to be the French mobile. It is an Iphone without SMS enabled on the SIM. The owner mainly uses WhatsApp and Apple's own message system and didn't know that SMS messages to the phone were not being received. All sorted now.
No problem with the mast as far as I know. I am just waiting for support to come back with their diagnosis. I'll post their solution if one appears.Thanks for your help anyway.
Thank you for the link. I have seen the article and checked the number is correct on my phone. I assume if it was wrong I would not be able to send/receive any text messages. I can text UK numbers fine. It is just when I text a contact in France, the...
