The pending transaction did not appear on my bank statement and I was not charged. My complaint is that SMARTY would not deal with my enquiry, although they requested authorisation for payment. Instead they fobbed me off by telling me to contact my b...
I pay for my plan in cash at a Paypoint. I tried to set up card payment. My bank authorised £10 payment to smarty.co.uk. SMARTY said that the payment method had not been set up and told me to contact my bank. SMARTY customer services FAIL, (again)
