I've checked my phone settings and everything as it should be but for whatever reason my phone won't call as soon as I'm out of the house which is obviously when I need it the most.Extremely frustrating and surprising as your service has been excelle...
Checked my phone model number and definitely 4G compatible so going to email Smarty......hate that you can't ring or speak to anyone....most likely just get another network provider that gives support
Thank you again for your help.....I'm 100% lost now. The network status check for my area says all good which as you say suggests a problem with the phone maybe?On my Sim card manager within settings there only appears to be 3G/2G options.....the pho...
Thank you.....its a relatively new Samsung Galaxy....SM-A032F which according to Smarty own website should be compatible. Its definitely using WiFi calling as once I turn WiFi off on phone it won't ring.ive tried removing and cleaning sim card then ...
