well the chat bot suggested i order a new sim - and suprisingly to fixed the problem! the fone connected to the network and is all working fine now. Maybe the first sim didn;t get registered properly - anyway its working now. Can;t say i'm at all imp...
I am having the same issue - i got an email from SMARTY on Monday to say my number had been ported - but now on friday i still have no access to the network. The chat was useless as the chat bot goes round the same questions - i emailed but no respo...
