What I found strange was that despite making contact with a couple of other support staff prior to me insisting someone checked whether the system had registered my requests, neither thought it would be a good idea to check if it had. They just rolle...
I ordered a replacement SIM three times over the space of 11 days. I've been with Smarty for about a decade and done this before without any problem. SIM just didn't show. Correct address on account. When I spoke to support they had no record of me h...
I'm having exactly the same issues with not receiving replacement SIM cards. I've requested one three times. Support says they haven't received the request. Surely must be a glitch in the ordering system?
