also, under 'sim cards', both 'sim slot 1: smarty' and 'mobile data: smarty' are in black and i can choose to switch them off; but other items are all in grey: 'calls: smarty', 'sms messages: smarty', 'allow to access mobile network during calling (s...
many thanks for helping me pursue this issue. i checked the settings on my phone (a cheap yet robust kogan model of agora xi), its 'mobile network' indicates smarty; its 'preferred network type' shows 4g; and its APN shows: 3 (mob.asm.net). its 'sim ...
i would think it is a problem of compatibility: my smarty sim works on another phone, my phone supports calling with other sim cards (vodafone and giffgaff); and smarty sim card used to worke well on my phone, now they do not any more.
it worked well on another phone. it is good to confirm that i have exhausted possible cures (except a major reset of phone). i have tried the web chat bot a few times, but personally i think it's a waste of time. ai can't replace real humans yet! tha...
