Will Smarty ever support eSIM

[DarrenN]

I see most new iPads now are eSIM only and its rumoured that the new iPhone in the UK maybe eSIM only.

Currently I use a Smartly data only Sim card in my iPad Mini 6 and looking at the iPad Mini 7 it only has eSIM.

I did recently get an iPhone 16e to replace my iPhone 11 and thankfully that still uses a SIM card.

Any info would be helpfully.

[Muhamma_3441127]

I don't understand why Smart doesn't support ESIM when this questin has been asked so many times. 

I am planning to move from Vodafone to smarty. I have been using vodafone Esim as for some reason physical sim stopped working ( tried other sims as well so problem is with sim reader).  But because smarty isn't offering ESIM so I need to look for other options now. I am not going to change phone when there are many other providers offering ESIM. 

[MSF]

@Muhamma_3441127 Not sure what anyone can really say to help you here. If having an Esim is of great importance, then you will certainly need to move to a network that offers it.

For very many customers, it is not a deal breaker.

The good thing is that you are not tied into a long contract.

If you look at how long people have been asking without success, it clearly does not affect Smarty business too much as their numbers are still healthy.

[ScottHatley]

duplicate post

[ScottHatley]

I’ve just activated a new SMARTY sim and it’s got convert to eSIM under mobile service. Any idea if it works?

https://ibb.co/0p7P88b0

https://ibb.co/gFHqfhCS

[MSF]

@ScottHatley Short answer is 'no' - https://help.smarty.co.uk/en/articles/6046416-smarty-and-esim 

[MSF · Accepted solution]

@DarrenN  This has come up many times - particularly in Smarty Lab Ideas - and there has not been any positive response yet from Smarty.