Smarty messing up activation

[Riccard_3035240]

I have followed the steps shown in your activation video for a card I picked up in a shop. Yet you are now sending me a new sim card to my address which I don't want!

[MSF]

@Riccard_3035240  You are not writing to Smarty here - this is the Community forum and we are customers like you.

If there's a problem, you need a web chat with Smarty Support Team - they can access your account to help you.