SIM not working for iPad

[LanceJo_2879171]

Hi, 

I recently purchased a SMARTY sim for my iPad and activated it here, but it still shows no service? 

Please help! 

Lance 

[LanceJo_2879171]

Sorry its actually a Samsung Tab A, turned on 'mobile data. but i still can't access the internet? 

[MSF]

@LanceJo_2879171 Check account dashboard to see that it has active sim and current Smarty plan showing and then check settings to ensure that it is 'looking' for Smarty network.

[NeilCon_2398943]

Any update on this, im having the same issue