Sim Dekivery

[Anthony_1444784]

I’ve ordered a replacement Sim before Easter,I’ve had no confirmation email and no Sim, my dashboard says to hang on but for how long before I go elsewhere?

[RachelM_7667]

We're so sorry to hear about this Anthony_1444784,

Although deliveries take longer during bank holidays you should have received a confirmation email, something may have went wrong.  

Can you please reach out to our customer care team at:  https://smarty.co.uk/contact.

Our team are available daily from 8am to 8pm and will help you as quickly as possible!

- Rachel