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Sim Cards

NicoCons_358560
SMARTY Rookie
SMARTY Rookie

‎23-04-2025 13:16 PM

I have asked for a replacement SIM card 10 times in the past 3 months and have not received any. Every time I click the link for the SIM to be sent, nothing happens. I also recently made a group phone and added 3 members of my family to my account and brought their SIMs from Vodafone. I received only one of the new SIM cards almost 7 days ago and no more SIM cards! Any contact number or email I can send my request to?

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1 REPLY 1

RachelM_7667
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎23-04-2025 16:03 PM

Hi  NicoCons_358560

Please reach out to our customer care team so we can check the details we hold for you at: https://smarty.co.uk/contact.  Available daily from 8am to 8pm. 
 

- Rachel 

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