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No service

DarrenD_2958281
SMARTY Rookie
SMARTY Rookie

I got an email to say my add on data pass had expired and I was informed I would revert back to plan’s monthly data allowance. On the dashboard there is 2gb remaining of plan, but since the email about pass expiry, I no longer have any service? I have tried restarting the device. 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@DarrenD_2958281 I suggest a web chat with Smarty Support team for them to check your account.