Forum Discussion
[Network Issue] Service Update - Resolved
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
I've had no data, and patchy voice signal since 3:20pm in RH19 4JU along the M25 to Maidstone ME15.
Is there an estimated time to resolve the issues?
Hi - our engineers are still working to fully restore all services. we will add the latest updates as and when we have them - sorry for the inconvenience.
Couldn't purchase my train ticket online or via Google pay. Had to walk back to work to get WiFi to buy a ticket. Honestly so inconvenient and additional expense
