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IP blacklisted!!

JRA2871
SMARTY Pioneer
SMARTY Pioneer

HI Smarty community .

  I am getting the message below when logging on to  certain Forums . 

 Is there anything I can Do ?   Many Thanks.

Your IP 92.40.214.221 has been blocked because it is blacklisted. For details please see //check.spamhaus.org/listed/

1 REPLY 1

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

It looks like at some point a Smarty customer likely had some malware on their device which was attempting to send out spam emails while that IP address was assigned to them. What doesn't help is that Smarty, alongside most UK mobile networks, uses CG-NAT (carrier grade network address translation), meaning the same external IP address is shared by multiple users at the same time.

All you can do is toggle airplane mode or reboot your phone, which should result in you getting a different IP address assigned, hopefully one which isn't blacklisted.