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How do we contact Smarty?

MyWebify
SMARTY Pioneer
SMARTY Pioneer

So my journey I lost my Sim and to get a new one I needed to top up.

I waited over 7 days for the replacement, activated and it does not work. No services and I have 14 days left of my plan.

How do I contact someone to get this working? The chat puts you through automated questions then but you in a queue which ive waited 15 minutes twice.

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