Emails

[ChrisCa_2404876]

Just rejoined smarty this week, although it hasn’t been easy and taken  a day to long to port my old number, my emails don’t come through during the day, then I get bombarded of an evening, probably a better signal during the day than at home of a night, am I missing something here?

and does smarty have a customer service ? 

[MSF]

@ChrisCa_2404876  If you have Smarty data working normally during the day e.g. you can look a website, then it looks like an issue with your mail server may be the thing. Have you adjusted the push/pull setting on your phone by any chance for email?

Customer service is via webchat with Smarty Support team - there is no phone service to reduce costs.

[ChrisCa_2404876]

Hi, what’s push pull setting for emails? 

[MSF]

@ChrisCa_2404876 https://en.wikipedia.org/wiki/Push_email It's a question of whether email downloads as soon as it arrives, or if you request it to download when it suits you.