cancel
Showing results for 
Search instead for 
Did you mean: 

Cornwall black stop

JacobCol_368413
SMARTY Rookie
SMARTY Rookie

I live in London, and when here my coverage is OK. Often worse than friends on other networks but Smarty works. But whenever I go to Cornwall to visit in laws smarty seems terrible. Even if it says I have 3g/4g I regularly can't load the most basic of websites, even send whatsapps. This is when I'm in areas where anyone else has no reception issues.

Is it Smarty - do I need a different provider? Could it be my phone?

 

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

It may be an issue with the local mast, you can check the network status here https://shorturl.at/bpN36 but here are some troubleshooting steps that may help https://tinyurl.com/493yttm7