02-11-2024 16:32 PM
i want to cancel my subscription as the internet is rubbish
03-11-2024 11:38 AM
@Kathryn_1357964 See reply on your other post.
In addition if you wish to cancel in first 14 days: https://help.smarty.co.uk/en/articles/4262399-14-day-money-back-guarantee
If it is past that period you can open account with a new provider and then request a PAC code to move your number: https://help.smarty.co.uk/en/articles/952726-how-do-i-leave-smarty