Forum Discussion

xYorYx's avatar
xYorYx
SMARTY Maverick
09-12-2023
Solved

Not receiving 2FA texts after porting

Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. Af...
Customer Support
Network
Porting
SMS
Text
  • MSF's avatar
    MSF
    09-12-2023

    xYorYx Does this apply to all text messages, or is it linked to short-code texts? The problem is that Smarty does not support short-code text service.

Izzy-DiOne's avatar
Izzy-DiOne
SMARTY Pioneer
18-12-2023

I have the same problem after porting in my number from 02, I currently canotr recive incoming calls text or varification codes. Its been 7 days my life has been on hold, all i get from live chat is we are working on it