Forum Discussion

JS1's avatar
JS1
SMARTY Maverick
18-09-2026

Recent data outage

Hi

A few days ago, while out, my (fairly recent) phone showed no service, from late afternoon, to the next afternoon, about twenty hours. 

Due to a home move, I don't have home broadband, and rely on a good data level for Hotspots, etc. 

'no service' was a real bind. I dug out the sim, transferred it to another phone, and it was OK! 

I thought there may have been a general outage - I've just checked network coverage, and apparently there may still be an issue nearby. With the Sim transferred back again, it seems OK, if quite a faff. If you're completely without service overnight, it's a hassle, and I nearly bought another backup. Still might. 

2 Replies

  • JS1's avatar
    JS1
    SMARTY Maverick
    19-09-2026

    Sure. My next step is to get home broadband and add a land-line, as a back up. The phone glitch could have been anything. Switching out the sim to another phone worked - a version of, 'have you tried turning in off and on again'. That the network checker showed there is currently a problem in this area, apparently, is just a red herring. 

  • MSF's avatar
    MSF
    SMARTY Guru
    19-09-2026

    JS1​ If there was an outage in the area due to a mast problem, it's just one of those things that could happen with any network. Apart from having one phone for each available network, I'm not sure how you can definitively guard against the problem.