Forum Discussion
Rosemar_1015078
09-01-2026SMARTY Pioneer
Loss of service
When can I expect the network-loss in EH14 to be fixed? I've been unable to make or receive calls for the past 24 hours.
2 Replies
- NathanSMARTY Moderator20-01-2026
Hello, We can't offer any time scales on any on going network work or unplanned outages. We can share a little more information and potentially offer some goodwill for any unplanned outages. Please contact the team to discuss this: Contact us - FAQ | SMARTY
- PeterNicholsonSMARTY Rookie09-01-2026
Same - absolutely ridiculous. I'm down in Kent, UK and I use my Smarty SIM for running my business. Not being able to make or receive calls is harming my operation.