Forum Discussion

Bashayr_1511077's avatar
Bashayr_1511077
SMARTY Pioneer
25-09-2023
Solved

Contact number

I need a smarty contact number I want to call you as soon as possible 
  • Strandloper's avatar
    Strandloper
    25-09-2023

    Bashayr_1511077,

    Welcome to the Smartys Users Forum.

     We are customers/Users just like you.

    Just so you know, Smarty DO NOT have a customer hotline/phone number.  There are only two ways to contact them.

    The best point of contact is through Webchat, otherwise it's a case of sending an email.

    You can get these details through the help articles created by Smarty.

JeetenC_2689690's avatar
JeetenC_2689690
SMARTY Rookie
03-05-2024

How do you talk to customer service. This bot is rubbish??

JeetenC_2689690's avatar
JeetenC_2689690
SMARTY Rookie
03-05-2024

Thanks. Yeah, I had done that but was waiting for ages. Eventually got a response after around an hour! I guess something they need to work on.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    03-05-2024

    Perhaps with the recent 3G network switch-off, affecting large parts of the Midlands, maybe SMARTY web chat is much busier than 'normal'. 

    #LessSMARTY, #MoreMalarkey, JeetenC_2689690.