spain
17 TopicsData roaming in EU complaint
I have been checking my data useage religiously since last Sunday. Yesterday I had used 1.8 gb of data .. the today driving across spain i had a problem connecting so i selected a different network from the lost becayse the signal was so poor. This eveing just after 21:00 you messaged to say that suddenly i have used more than 10gb of data .. for the past hour ive had no signal and yet now you claim i’ve gone over 12gb of data .. How is that possible?????? I feel completely mugged! This smarty 12gb in europe is obviously a scAm am d I sm going to complain to the regulator about your ‘fast practices’ and warm others not to switch to you. This is appauling service!Solved2.7KViews1like4Comments5G whilst roaming in Spain
I can’t find any specific info on this in Q&A, so looking to anyone who has experience of this… I will be going on holiday to the Canary Islands (Spain) and this will be the first time I will have used my SMARTY SIM outside the UK. Spain is one of the included countries for free EU roaming, and the resort I am staying in has excellent coverage from all the 4 Spanish mobile networks, 2 of them offering 5G speeds. Will I still get 5G whilst there or will this be limited to 4G only whilst roaming?Solved12KViews0likes12Comments- 1.8KViews0likes2Comments
Traviling to Spain
I have used my phone in Spain about 4 times and use the settings provided by smarty but it is so un reliable and drops out all the time and cannot be relied on. All other UK networks seem to work fine, it's so frustrating that I am thinking of changing provider.5.9KViews0likes9Comments