Forum Discussion

KimRobi_1727376's avatar
KimRobi_1727376
SMARTY Pioneer
21-03-2023
Solved

Roaming

Hi Currently in Tenerife. How do I use my data WiFi is off mobile data is on. Do I need to turn roaming on even though it says might incur significant charges. Probably dumb question but I don’t want any shocks

  • Chalkychap's avatar
    21-03-2023

    Roaming mobile data in Tenerife will come out of your SMARTY plan's allowance, subject to a monthly limit of 12GB.

    To use mobile data while roaming, you need to setup your phone as per the following instructions:
    https://smarty.co.uk/roaming-setup 

    πŸ€

5 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    21-03-2023

    Roaming mobile data in Tenerife will come out of your SMARTY plan's allowance, subject to a monthly limit of 12GB.

    To use mobile data while roaming, you need to setup your phone as per the following instructions:
    https://smarty.co.uk/roaming-setup 

    πŸ€

    • Grimbo's avatar
      Grimbo
      SMARTY Pioneer
      29-12-2023

      How do I set up roaming - the 8-point set of instructions doesn't seem to apply to me.  When I open (1) "Settings", I don't get "Wireless and Networks" or "Connections" - I get "Other wireless connections".  Step (2) is to tap "more", then (3) "Open mobile network  and (4) open "access point network.  My "other wireless connections" doesn't have the option at step (2) - instead I get stuff like personal hotspots, wireless tethering, NFC, tap & pay,VPN and private DNS - none of which look relevant to roaming.  For what it's worth, I have an OPPO A5 2020.

      Cheers, Grimbo

      • MSF's avatar
        MSF
        SMARTY Guru
        29-12-2023

        Grimbo I have answered your other post.

  • gavinmc_1697416's avatar
    gavinmc_1697416
    SMARTY Pioneer
    02-06-2023

    Hi sorry to ask a silly question I have already  set up  roaming as per instruction But do I need to turn on Data roaming on my if yes which of the three options do I select.  travelling to Spain in a few days 

    Disable 

    National roaming only

    All network 

    Thanks 

    • MSF's avatar
      MSF
      SMARTY Guru
      03-06-2023

      gavinmc_1697416 my iPhone doesn't show those options, but disable will presumably stop mobile data altogether. National roaming I guess will only allow you to move around in this country. I would have thought all network is the setting to allow you to link to any network overseas.

      Can you check this in the phone's instruction manual or on the manufacturer's website?