Forum Discussion

AndrewSu_936885's avatar
AndrewSu_936885
SMARTY Pioneer
08-03-2023
Solved

EU Roaming

What are the rules around roaming, especially in Spain (main land)? Currently on 100GB SIM.

Thanks

9 Replies

    • MarkDav_1795153's avatar
      MarkDav_1795153
      SMARTY Maverick
      15-04-2023

      I am using SMARTY for the first time abroad and finding the EU roaming is fairly hopeless, only getting 3G irrespective of which network I log onto. Whereas in exactly the same location, my wife on giffgaff is getting a stunning 5G service. Think I’ll be going back to Giffgaff.

      • MSF's avatar
        MSF
        SMARTY Guru
        16-04-2023

        Not sure if you happen to be in España, but Giffgaff is a subsidiary of Telefonica who also happen to own Movistar - the biggest network there. Maybe this accounts for better service level there?

    • Badger's avatar
      Badger
      SMARTY Maverick
      30-07-2024

      Could AndrewSu_936885 have used an EU data pass and been able to use their full 100GB?

      • MSF's avatar
        MSF
        SMARTY Guru
        30-07-2024

        Badger You can use 12Gb initially and then purchase a one day or three day Data Roaming Pas to use whatever is left.

        N.B. you can only use up to the standard amount of data on that plan - if you have special offer e.g. 150Gb for the normal price of 100Gb, then you could only roam up to the 100Gb limit.