What is happening?!
I went onto the smarty website a couple days ago. Ordered my sim, set up my plan and requested a pac code from the old provider which I then put into the smarty website as it asked for the pac code. I then set up an account on smarty and I’ve had my sim delivered today. Problem is it’s saying awaiting number on the main dashboard and I’ve just had an email saying a replacement sim is on the way…I didn’t order a replacement sim?! I only got my new smarty sim through the post today. So 1. How do I activate if it’s not giving me the option to and 2. Which sim do i activate? The one I have or the replacement sim I never even ordered? so confused!SIM disconnected
This has happened across two phones And across e sim and physical Sims. I can be in an area I know has signal Not overly crowded or built up etc Then suddenly a ! Will appear next to my signal bar While it still claims to have 4 or 5 g signal But I don't have any signal I have to go into my phones settings and switch the SIM on and off again to get it to work. Never run out of data etc anyone else have this issue or just me ? Getting frustrating having to do this daily now
iPhone sim problem
Hi I have been given a new phone by my son, an iPhone 16promax. I have moved all my info over from older iPhone but when I put my sim in the new iPhone it won’t find the network. have tried my sons sim, it works fine so it seems to be current smarty sim that is causing the problem. Please help ty
New SIM problem ?
Activated my new Smarty SIM yesterday and I notice that the mobile number in the Dashboard is not the same as I requested (i.e. I sent a PAC code to Smarty with the details). However even though the number displayed is not mine all my old services seem (?) to be working. When my wife calls my new Smarty number to test it out there is no connection but my old number (from vodafone) still works. This is not so much a complaint as a “what’s going on” question ??
new phone, same number
Hello there. I accidentally smashed my smartphone last week, and have since invested in a humble Nokia. I ordered a replacement SIM, with the same number - but for some reason it won't connect!! I'm wondering whether the SIM is not compatible with this old brick phone... any suggestions? Please and thank you.