Forum Discussion
Lost / stolen smarty simcard
Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard
Where in dashboard do i request a replacement simcard i can't seem to find it
5 Replies
The advice you gave were already know, what the problem is, if you can't access your phone you can't access your email, so that means you can't access your smarty account because 2 step verification is required and that goes through the phone, I know my login details but then I'm required to do the 2 step verification
Shazidur_670695 See reply on your other new post.
I need a new simcard
SteveLa_1566616 So what was wrong with the advice that I gave in the Accepted Solution to this thread?
