We are refreshing our tariffs to offer more choice, more data, and more value for money.
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current plan if you’re happy with it. But if there’s a new tariff that takes your fancy, just select it on your dashboard and it will update on your next renewal 😁 Go to your dashboard here. Are you going to change to one of the new plans? What do you think of them? Comment below.
Using a SMARTY SIM for home broadband. Can't log in to my Three account on any device when connected
I use a SMARTY data only SIM card in a wireless router to give me my home broadband and wifi connection. It all works brilliantly except for one thing: One of my mobile phones is on Three (pay as you go). I have realised that when my laptop, phone, or any device at all is connected to my SMARTY internet connection, I simply CAN NOT log in to my Three account! This caused weeks of grief, as I am going abroad shortly and needed to top-up my Three SIM card. After a long conversation with Three help chat, we figured out that the problem is I can't log in to my Three account if the device I am using is online using my SMARTY connection. In the end I had to hot-spot a connection using my daughter's GiffGaff phone, at which point I could log in to my Three account with no problems whatsoever. Does anybody have any idea why this is a problem? It's seems doubly strange, given that SMARTY run on Three. Now when I need to top up my Three phone if I've completely run out of data, I need to connect to the internet using another source. Any source but SMARTY as far as I can tell! Hope somebody can clear this up and perhaos offer a fix for this issue. Many thanks.Data only Sim vs Voice Sim
I have a 4g mifi device that takes any Sim. I want to use this to connect my tablet to the internet. My question is do I have to get a data only plan Sim or can I get a normal plan used for a phone? Reason for my question is Unlimited data on the normal phone plan is on offer for £16. The unlimited data only plan is more expensive at £20. I just want to ensure I get the right plan
Calling all Unlimited Plan customers…
We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you feel about your plan and how we can make the experience better. Please be honest, feel free to make suggestions, you won’t hurt our feelings (I can cry in private), and we might be able to do something about some of them. (No promises.) Why are you on an Unlimited plan? Do you stream a lot of TV? Do you send hi-res images and video around? Do you use it overseas? Do you feel 12GB suits that need? Do you use an EU data pass to unlock the rest of your data when in Europe? What can do to make things better (other than reducing the price; that’s obvious and we all love a bargain)? Longer data passes? Non-EU passes? Rewards on your anniversary? No idea is off the table. (Might not be achievable, but no harm in asking, eh?) Of course, if everything is OK and you’re happy, post that too. Contentment is fine. Thanks
