Forum Discussion

MarkSwee_222671's avatar
MarkSwee_222671
SMARTY Maverick
18-05-2023
Solved

£18 Unlimited data sim

I am trying to order an £18 unlimited data sim from my dashboard and when I click the view plans and select the unlimited, I end up at my dsashboard with no notification that my sim order has gone through. No email has been sent to state I have ordered the sim so I can only assume the sim has not been ordered. I am in touch with Help but they are not reading the email properly and have just sent me a link to buy the sim, but then it does not buy or send an email to say I have purchased.

Any help would be appreciated

Data
Plans

18 Replies

  • Brookhouse's avatar
    Brookhouse
    SMARTY Commentator
    06-06-2023

    The £18 deal seems to be unlimited data  with voice and SMS. The unlimited data alone seems to be £20. What's to stop you using the first, cheaper one in a router  and just not using voice services?

    • MSF's avatar
      MSF
      SMARTY Guru
      07-06-2023

      Brookhouse  You make a good point. The standard voice and data plan is on a special offer at the moment and the takes it to the £18 you mention.

      This has been discussed on another post a while ago and it's hard to see why you would not simply put a voice & data sim in a router to meet your needs. Nobody identified any differences as I recall.

      • Brookhouse's avatar
        Brookhouse
        SMARTY Commentator
        07-06-2023

        I would be tempted as I would take the SIM to the EU for voice, SMS and data roaming in a spare phone, and back into a router when home again!

  • MSF's avatar
    MSF
    SMARTY Guru
    18-05-2023

    MarkSwee_222671 Just wondering do you have an active sim with a current Smarty plan or are you trying to start with a new sim and plan?

    If you already have a plan on the go, you would only be able to change when the plan expires