High Data Usage
My sister-in-law signed up with Smarty's 40GB data plan 14 days ago and she is a very light data user and yet the Smarty App states she has used 34GB of her allowance. Fortunately she is using a TP-Link 4G Router which independently records the data used. I will be paying her a visit soon to examine the Router info, her devices and general setup. For now I am suspicious as to the validity of the data usage Smarty reports via their App. Call back in a week for an update.
Inbound call logs
How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only covers outbound calls. What steps do I need to follow to access this information and what information do I need to provide to my service provider to obtain these logs? I would appreciate any guidance or recommendations from the SMARTY Community on this matter. Thank you in advance for your help!Smarty is very stupiddy...
Wow, nothing but profound problems -- I have paid but they won't hook me hooked me up to to my line. I keep getting chirpy messages telling me to sort out my own phone so I connect woth them! will be asking for my pac code as soon as they (if they know how) get my number transferred. I have discovered recently it is very important to find out if the customer service of a mobile phone company is based in Europe rather than India.. Oops, I forgot to ask, but 1 minute on the Web chat and belatedly figured out to my horror it was India. I am just praying they can manage the number switch before the end of the month. In the meantime I still have my Lycamobile (I was leaving them because they are based in Sri Lanka, haha) I cannot believe Which? have them as a recommended supplier. In the future I will never trust Which?
Short codes 79100
I have just read a post from 2/2025 saying we can use short codes one here , but in Dec last year 2025 I tried to join fabswingers as a supported yes I can't wait for the jokes 😀 and I got charges for the text but the code never worked and ended up being refunded for out of plan add on moneys, does anyone know if this has changed or its still a no.go from.smarty ? Thanks Jim x
Navigation SMARTY UK WEB PAGES
I am a 75 pensioner at the end of 2020 I had to undergo emergency surgery to relive pressure on my brain pressure from a cyst miss diagnosed sinus infection I have two phones a smart phone and a simple phone my wife also has a smart phone. We have these in case an emergency call needs to be made in case we lose connection on the now ViOP connection we have instead of the standard land line. The ViOP connection can be lost if broadband goes' down or Electricity Failure. I tried to or three sims on line but this was denied I even tried on a customer service conversation which also denied this possibility but the conversation with the message that it was easy to join SARTY MOBILE. I bought 3 sims from Argos in an attempt to resolve my problem in my attempt to resolve my problem. I told by customer service "It was easy to join SARTY MOBILE." Far from it the web are a maze not very intuitive in try to register my bought sims alongside the PAC numbers I have now been sent 4 sims in the post trying to set up a group of the three phones seem to be not very intuitive also. Have to go now feeling fatigue now not good for me. Thanks' All.