Inbound call logs

Question

How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only covers outbound calls. What steps do I need to follow to access this information and what information do I need to provide to my service provider to obtain these logs?

I would appreciate any guidance or recommendations from the SMARTY Community on this matter. Thank you in advance for your help!

welshpaul · Answer

You can’t! There are no inbound call logs… Look at your devices call log history.

msf · Answer

AngeloDu_961109&nbsp;The Police and Security Services have access to call logs under certain legislation in the UK i.e. in criminal proceedings.Your question is asked from time to time - check it out on Google as I did - the answer is always the same.&nbsp;

msf · Answer

I agree with&nbsp;WelshPaul&nbsp;@ that you need to refer to your phone for inbound calls.

clivetru_922239 · Answer

Agreed. Can’t do it… but frankly Smarty should allow it! 😬

chalkychap · Answer

I can't think of any UK mobile network operator that offers customers access to incoming call logs if you're in the UK using a UK mobile number.&nbsp;

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Inbound call logs

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