Forum Discussion

Arsalan_1637541's avatar
Arsalan_1637541
SMARTY Rookie
01-03-2026

Account paused

Hi, just got home and I received a text saying ive ran out of mobile data eventhough i have a max 50gb limit per month. Went on the app and says my plan has been paused. Will this get sorted by Monday? As I do need data for my work

1 Reply

  • Madelei_3238571's avatar
    Madelei_3238571
    SMARTY Rookie
    01-03-2026

    Same here. can't use internet or network as Smarty have paused it all. I am having to use my lap top as my phone won't connect to the wifi  as I am away but it means i am unable to make or recieve messages or calls..... not very pleased as if I did not bring the lap I would be helpless