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Outage

EthanielUK
SMARTY Maverick
SMARTY Maverick

I have been in chat for four hours waiting for someone to reply as to what the hell is going on with my service.  Most importantly 

 
 
 
Why havent we been told about the weather warning thats meant to pop up on our phones?
 
i have been disconnected since 1pm roughly so what are you going to do about this. 
 
 
2 REPLIES 2

JohnKin_1803824
SMARTY Pioneer
SMARTY Pioneer

Not been able to phone anyone or network since earlier today no voimail but can use hotspot I don't watch terrestrial Freeview it sucks for most part ,my concern is my 82 blind mother who I can't contact , text seem to get through but not had any reply it's so frustrating, when will it be fixed?

JohnKin_1803824
SMARTY Pioneer
SMARTY Pioneer

Doubt it weather related sounds like cop out to me first time this has happened to , , has some rookie engineerine mest up?