Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I cannot get a network signal in my area. when I check on the Smarty network for my area , they say their engineers are working on it. When I check the coverage for the post codes of all my family members I see the same message from Smarty in over 80...
I've realised since renewing my contract that unfortuneteley, the network speed is delayed significantly and the signal is occasionally out of bounds, affecting my ability to receive calls. I had not had these issues prior to renewing my contract.
I've a query if anyone could clear it up ? If I was let's say in Spain and I used 12gb of data could I then just buy a data add on to use like the 10gb for £9 ? As it says can be used in EU?
Since updating the SMARTY iOS app to v1.10.3 a week ago I've got an unread message indicator, or a red 1 hovering alongside the app icon.I've gone into the app, and literally gone through every setting / option that I can see, but I can't see anythin...
Any clues why, as phone is sold as WiFi calling compatible and this appears to be a network issue rather than Samsung? Changed provider to SMARTY from Giffgaff on this basis alone so not happy.
My phone shows 7 new voicemails but there are no voicemails when I check. How do I get rid of this false information?
So, I am thinking of getting a data-only SIM to act as a backup for my router.Are the only options available the ones listed or is there a way to recoup costs (since I highly doubt I'd be using that much data)?
Hi guys. I am really hoping someone can help.I bought a second hand phone from ebay, as I have done before. The advert stated the phone was unlocked so I didn't think much of it.However, I put in my Smarty SIM and it is asking for a Pin code. I did ...
How do I delete messages
Why are we limited to 12g when roaming in EU. How is this 'fair use' who decides the figure? Why are we one of the lowest now. Is it time for me to jump ship and get a better roaming deal?
Himy old sister has early onset dementia and no smartphone. Is it possible for me to pay for a monthly deal and get her on to Smarty?
What does the red number on smarty app relate to? Can’t seem to remove it and have been through all the different links on the site.
Good morning I would like to turn my voicemail off please.
How do I delete old chats
hello ive got 4 smarty sims that i purchased 6+ months ago and due to circumstances only now i can register them. my question is are they still valid or would i have to buy more? i paid £40 for them so dont really want to pay again. thanks in advance...
Hello a new user. I forgot my password to sign in and I keep clicking retrieve code via email. All well and good but can't I just change it. It would be easier.Thank you
I have a red dot showing on my app and can’t clear it can anyone help please.
Today I’ve had an app notification from the SMARTY app. I saw it briefly and now I have a 1 next to the app showing me it’s there…but as far as I can see there isn’t a way to view it or clear it?Anyone else had the same experience, or know how to ac...
A figure (number 1) has appeared in the corner of my Smarty app. I have trawled through the app and can’t find anything. Any suggestions?
