Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Himy old sister has early onset dementia and no smartphone. Is it possible for me to pay for a monthly deal and get her on to Smarty?
What does the red number on smarty app relate to? Can’t seem to remove it and have been through all the different links on the site.
Good morning I would like to turn my voicemail off please.
How do I delete old chats
hello ive got 4 smarty sims that i purchased 6+ months ago and due to circumstances only now i can register them. my question is are they still valid or would i have to buy more? i paid £40 for them so dont really want to pay again. thanks in advance...
Hello a new user. I forgot my password to sign in and I keep clicking retrieve code via email. All well and good but can't I just change it. It would be easier.Thank you
I have a red dot showing on my app and can’t clear it can anyone help please.
Today I’ve had an app notification from the SMARTY app. I saw it briefly and now I have a 1 next to the app showing me it’s there…but as far as I can see there isn’t a way to view it or clear it?Anyone else had the same experience, or know how to ac...
A figure (number 1) has appeared in the corner of my Smarty app. I have trawled through the app and can’t find anything. Any suggestions?
My android app doesn't seem to be working right again Problems - I have an active plan but somehow the app thinks I am not. (Luckely my Internet does work) - trying to contact smarty via the app opens ghe wrong Web browser (I have more than one Web ...
Does any know how I can find the nearest mobile phone mast to where I live as I have a 4g router with a directional antenna. The idea is to put the antenna on a pole outside the house.Thanks.
How do i increase my internet speed?
Put my new sim into my car and the car reads SIM not supported any ideas
I have a smarty account can i just use that sim thats on my phone or do i need to order another one to get internet in my motorhome. I am going to get some device so i can get better reception in my motorhome how do i go about doing it
I’ve got 1 notification warning and I’m struggling to get it off my iPhone screen unless I turn the notifications off?ive looked everywhere on the app to get rid of it but it’s still there, I’m sure It’s obvious but any ideas thanks
I have changed to mob.asm.net but still can’t make calls to eu
Got a notification but can’t find it anywhere
Hello, I've got the SMARTY app for iOS, and I'm wondering if anyone else has this problem? In the app, when I goto "History" and use the Looking for your "Out of plan" usage? option, it doesn't seem to work - none are shown.Using the SMARTY online da...
Keep getting notifications but nothing is showing
