Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
My indoor download speed is farcical. Under 1 Mbps. I'm connected to 5G or at times 4G+. Upload is temperamental but satisfactory. I use Galaxy S22 Ultra.
Hi, some of the London Underground lines e.g. part Jubilee line / Central line offer 4G network. Do Smarty users have access to this 4G network in tube? If yes, how?
Hello SMARTY community! I have previously used a SMARTY SIM in a 4G router when my internet line was having issues, so my account plan (Not currently active) is for data-only plans when I try to renew. With recent price increases on my EE phone SIM, ...
Just to say thanks to Mahesh fir assistance just now regards to my new number not showing on dashboard and also for sorting my text verification log ins. Thanks Mahesh
Hi all,I was told by 9am today my number change would be done but it's not. Also, the assigned smarty number is still showing on my dashboard.Help.
Wanted to talk to a human being as have a number of queries about renewal. How can I do that?
Hi All.I'm not having any problems with my service but I was wondering...As all mobile operators will be turning off 3G mast-by mast over the next year or two, what will happen to people who don't have a 5G phone and who are with an operator who does...
Just joined Smarty and I notice sometimes there is a small telephone with a WiFi signal icon over it in the top right of my android phone. Any ideas please
Hi, New to Smarty on a 30gb data plus extra for one year 30gb so 60gb in total. The app dashboard only shows 30gb allowance, how to I get the extra 30gb? Any guidance much appreciated.
My 3 sim is 5 bars and 75 download.Smarty SIM in same phone at same location is 5 bars and 2.5. Any suggestions?
So I recently got an iPhone 13 Pro. Since I received it the phone has been jumping from 3G to 4G where I live, my previous iPhone XR more or less stayed on 4G after what seemed to be very recent upgrades to the network. This is because it used to als...
My Sons phone was stolen, his phone is still ringing and someone is answering. How do I get the number disconnected and the phone blocked? thanks
Trying to transfer my number over and I put in the PAC code (good until the 8th / tomorrow), in the "Phone Number You Want To Keep" box I put in my Lebara number and it throws up the error *Has Already Been Taken*What on earth does that mean? I'm st...
How long does it take to receive the smarty sim in the post. I've been waiting 11 days now and not received smarty sim. Is anyone else having same issue?.
I have ordered a sim which i will activate on 9th March, can i set up a group (getting a sim for my wife) before i activate?
I'm travelling to New Zealand. I won't be needing my phone for calls or texts. But I will want to use WiFi, both in New Zealand and the airport WiFi at Doha,Qatar on the way there and back. Do I need to change my settings or pay any extra to do th...
Hello I recently signed up for smarty and the plan I was on was £8 FOR 12GB . I then decided that I wanted the £10 30gb one instead which is due to start on the 24th. As I get paid monthly, the 24th of each month is an inconvenience ( I should have ...
Saw a TV program last night. It said we should protect our SIM card with a PIN number. I don’t know what this is. Can Smarty help?
Under "Your add-ons" on the dashboard it shows nothing.I need my phone for work but it's another 17 days until the next plan starts.
